Frequently Asked Questions

What kind of talent do you book?

National and larger scale regional acts. Occasionally we will book cover/tribute bands as well.

Can you book my band?

No.

Can you book our tour?

Have your booking agent call or email us.

How may I purchase tickets in advance?

Advance tickets may be purchased here through the EVENTS page, via ticketfly.com or by phone at 877-987-6487.

Are all of your events sold via Ticketfly?

No. Sometimes we work with venues who exclusively use another company like TicketMaster, TicketWeb, and EzTix. In cases where this happens, we will do our best to let people know in advance.

Where do you have outlets located for tickets to your events?

  • Abilene – KEYJ ROCK 108 Radio Station
  • Lubbock – Ralph’s Records
  • Amarillo – Tarpley Music
  • Odessa – Endless Horizons
  • Midland – GuitarStar Music Shop
  • San Antonio – Black Fly Metamorphosis, Flipside Record Parlor
  • College Station – Tradition Book Store

Will tickets be available for purchase at the door/box office on the day of the show?

As long as the event has not sold out in advance tickets will still be available at the door/box office.

Where/when can I pick up my tickets?

Tickets left at “Will call” may be picked up at the box office as soon as it opens day of show. Usually the box office opens one hour before door time.

What is “will call?”

“Will Call” is any ticketing left by artist, online ticketing sales, guest list, or comps waiting at the box office.

Do you take Visa, Mastercard, etc. at the door?

This varies from venue to venue, but typically an ATM machine is available as an alternative.

Do I need to bring my ID with me?

Yes, especially if you want to drink, pick up Will Call tickets etc. Texas law requires a Texas Drivers License for ID purposes and sometimes a second form of ID may be requested.

I left my credit card at the venue, what now?

Contact venue as soon as possible, any manager, bartender, or security person can help you retrieve your card. You should also contact your credit card company as soon as possible.

What if a minor is caught drinking underage?

Without question, the minor will be removed from the venue, parents and authorities may be contacted.

May I bring water into the venue?

Texas Alcohol Beverage Commission does not allow outside drinks to be brought into the venue, even water.

Guest Conduct

Dress code?

Dress appropriately for the concert you are attending. Please pay attention to wear proper footwear. Shoes are always required.

Backpacks, chains, spikes, record bags, markers, lasers and such may not be allowed into the venue.

Prohibited Items

  • Any Alcoholic beverages or illegal drugs, paraphernalia
  • Bottles or aluminum cans/bottles
  • Laser pointer or pointing devices
  • ANY weapon i.e. Guns, Knives, Batons, Sticks, Stones, or improvised weapons of any type.
  • Backpacks
  • Seating
  • Confetti
  • Skateboards/Roller Skates
  • Chains, Spikes

Cameras/Video/Recording Devices

Sometimes “Point and Shoot” cameras are allowed, Audio/Video or any Pro Camera gear is typically not allowed without artist approval. Please check with the venue directly about your specific event.

Is there a coat check?

This varies venue to venue and is often seasonal. Typically there is no coat check in Texas venues.

What is the start time of the show? Can I get a schedule?

Typically shows start one hour after doors though this may vary. Schedules may not be complete until door time and are not typically available to the public.

What happens if an event I have a ticket to cancels?

If a show is cancelled or re-scheduled you will be notified via email from your ticketing company. You may contact them directly for refund or rescheduled event information.

Children

Is there a minimum age requirement?

Age requirements vary from venue to venue. A Guardian is responsible for anyone under the age of 17.